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Subject Symptom TSB # Cause Solution Note
E-7100
controller
When selecting a
printed job from the job
list on the 2nd page,
printed job information
in the “Main” tab is not
displayed.
Apply the required Patch File(s) for Printer Controller E-7100 system
version 1.0.
More than one patch file may be needed, and the order in which they
are applied may be important.
See the Bulletin for the required patch file(s), and the correct
procedure to use.
E-7100
controller
The values of preset
mode become wrong
when the default value
of the file format is set.
Apply the required Patch File(s) for Printer Controller E-7100 system
version 1.0.
More than one patch file may be needed, and the order in which they
are applied may be important.
E-7100
controller
When clearing an ADF
jam and attempting to
scan the original by
placing it on the
exposure glass, the
controller freezes while
indicating
“Scanning…”.
Apply the required Patch File(s) for Printer Controller E-7100 system
version 1.0.
More than one patch file may be needed, and the order in which they
are applied may be important.
E-7100
controller
When a Fiery Scan
was executed while
another function (such
as copier, document
server) was using the
scanner, the message
“Cannot Scan. Scanner
is Currently in use by
another function”
appears but after that
the machine cannot
enter "Sleep mode".
Apply the required Patch File(s) for Printer Controller E-7100 system
version 1.0.
More than one patch file may be needed, and the order in which they
are applied may be important.
E-7100
controller
When the Fiery Scan
has been canceled and
the machine has
entered the “Sleep
mode”, the machine
cannot scan after it has
resumed from “Sleep
mode".
Apply the required Patch File(s) for Printer Controller E-7100 system
version 1.0.
More than one patch file may be needed, and the order in which they
are applied may be important.
E-7100
controller
A booklet with staple
job prints without
folding and stapling.
Apply the required Patch File(s) for Printer Controller E-7100 system
version 1.0.
More than one patch file may be needed, and the order in which they
are applied may be important.
E-7100
controller
The machine freezes
when the original is
scanned under the
Full Color+Mixed ON
condition
System/Copy firmware Install version 1.08 or later.
E-7100
controller
The machine freezes
during a continuous
huge print job
System/Copy firmware Install version 1.08 or later.
E-7100
controller
Print job freezes. System/Copy firmware Install version 1.08 or later.
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