
If You Cannot Make Copies As You Want
117
3
If You Cannot Make Copies As You Want
This section explains causes and remedies when copy results are not as expect-
ed.
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Problem Causes Solutions
Copies are not stapled. There are staples jammed
in the stapler.
Remove jammed staples. See
Gener-
al Settings Guide.
The number of copies ex-
ceeds the capacity of the
stapler.
Check the stapler capacity. See p.145
“Staple”.
Copy paper is curled. Turn the copy paper over in the
tray.
Staples are wrongly posi-
tioned.
Originals are not set cor-
rectly.
Check the correct position to place
the originals. See p.46 “Staple”.
You cannot combine sever-
al functions.
Selected functions cannot
be used together.
Check the combination of functions
and make the settings again.
Reference
p.141 “Combination Chart”
Paper frequently jams. The paper size setting is in-
correct.
Set the paper size correctly. See “Pa-
per Tray Settings”, General Settings
Guide.
Check that the side fences and back
fence are set in the paper tray.
Originals jam. Different size originals are
placed in the ADF.
Set the Mixed 1&2 Sided function.
See p.71 “Mix 1 & 2 Sided”.
Problem Causes Solutions
In Double Copies mode,
parts of the original image
are not copied.
The combination of origi-
nal and copy paper is not
correct.
Select A3L (11" × 17"L) for A4 K
(8
1
/
2
" × 11"K) originals and A4L
(8
1
/
2
" × 11"L) for A5K (5
1
/
2
" ×
8
1
/
2
"K) originals.
In Border, Center, or Cen-
ter/Border mode, parts of
the original image are not
copied.
You set a wide erased mar-
gin.
Make the margin width narrower.
You can adjust it between 2–99 mm
(0.1"–3.9"). See p.132 “Erase Border
Width”and p.132 “Erase Center
Width”.
Originals are not scanned
correctly.
Place the originals correctly.
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