2000 RICOH Corporation. All rights reserved.
CONTROL NO. 023ALL
TECHNICAL SERVICE BULLETIN
TECHNICAL SERVICE BULLETINTECHNICAL SERVICE BULLETIN
TECHNICAL SERVICE BULLETIN
BULLETIN NUMBER:
BULLETIN NUMBER:BULLETIN NUMBER:
BULLETIN NUMBER: B306 -
B306 - B306 -
B306 - 002
002002
002 05/17/2000
05/17/200005/17/2000
05/17/2000
APPLICABLE MODEL
APPLICABLE MODELAPPLICABLE MODEL
APPLICABLE MODEL:
::
:
GESTETNER – PRINTER CONTROLLER for 3222/3227
GESTETNER – PRINTER CONTROLLER for 3222/3227 GESTETNER – PRINTER CONTROLLER for 3222/3227
GESTETNER – PRINTER CONTROLLER for 3222/3227
RICOH – PRINTER CONTROLLER for AFICIO 220/270
RICOH – PRINTER CONTROLLER for AFICIO 220/270 RICOH – PRINTER CONTROLLER for AFICIO 220/270
RICOH – PRINTER CONTROLLER for AFICIO 220/270
SAVIN – PRINTER CONTROLLER for 9922DP/9927DP
SAVIN – PRINTER CONTROLLER for 9922DP/9927DP SAVIN – PRINTER CONTROLLER for 9922DP/9927DP
SAVIN – PRINTER CONTROLLER for 9922DP/9927DP
SUBJECT: HDD ERROR
BACKGROUND:
This bulletin is to inform you of the possibility of compatibility issues with the Printer Hard Disk Type 185
(G690). The production of 1.6 GB Hard Disk Drives (HDD) will be discontinued in March 2000 and a new 6.0
GB HDD will be used in production starting in April 2000. When the new style 6.0 GB HDD is installed in the
machine using Controller Firmware prior to version 1.2.9, an error may occur.
NOTE: Controller Firmware has been modified from January 2000 production, therefore these B306’s are
compatible with both the old style 1.6 GB and the new style 6.0 GB Hard Disk Drives.
SYMPTOM:
The B306 may not be able to detect the HDD during the power on Self-Diagnostic Test. A SC2001 3003
(HDD Error) will be displayed.
TEMPORARY SOLUTION:
Turn the Main Switch off and then on. If the problem persists, try turning off and on again. Once the
machine detects the HDD properly (No error message is displayed), there are no problems related to the
HDD of the B306.
PERMANENT SOLUTION:
Upgrade the controller firmware with version 1.2.9 or later.
The Controller Firmware revision C (file name B306_134.EXE) can be downloaded through the Ricoh
Technical Services FTP Site http://tsc.ricohcorp.com.
NOTE: Refer to Facts Line Bulletin # FL002 for more information about the FTP Internet Web Site.
Note: This copy is intended as a master original
for reproduction of additional bulletins.
! FIRMWARE
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