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OPERATOR ERRORS
SM 7-1 G031/G032
Trouble-
shooting
7. TROUBLESHOOTING
7.1 OPERATOR ERRORS
Function Error Message
Front Cover Open Close Front Cover
Paper Size Error Check Paper Size Tray XX
Paper Misfeed Remove Misfeed Front Cover & Tray
Remove Misfeed Open Front Cover
Toner Cartridge Installation Error Replace Toner Cartridge
Fusing Unit Installation Error Replacing Fusing Unit
Maintenance Kit Replacement Time Replace Maintenance Kit
Tray Installation Error Install Tray XX
Paper End Tray XX: Add paper
Paper Tray Error Load Tray XX: {paper size}
Load By-pass Tray XX: {paper size}
Memory Overflow Memory Overflow
Print Overrun Print Overrun
Hard Disk Error Error SC 2600
Network Interface Board Error Error SC 2700
RS232C Board Error Error SC 2900
Memory Unit (SIMM) Error Error SC 3100
Right Optional Board Error Error SC 3200
Left Optional Board Error (Stinger-P3 only) Error SC 3201
NOTE:
XX, indicates that paper tray or paper size is variable.
Front Cover Open
Message:
Close Front Cover
Definition:
The front cover is open.
Reset Method:
Close the front cover.
Paper Size Error
Message:
Check Paper Size Tray XX
Definition:
The paper size setting of the tray differs from the actual paper size in the tray.
Reset Method:
•
Pull out the paper tray and check the paper size setting then put the tray
back.
•
Press “Enter” and load the correct size of paper into the tray.
CÓPIA NÃO CONTROLADA
CÓPIA NÃO CONTROLADA
- SERVICE MANUAL 1
- G031/G032/G049/G054 1
- Ricoh Corporation 9
- CÓPIA NÃO CONTROLADA 10
- DOCUMENTATION HISTORY 11
- OVERALL INFORMATION 13
- DETAILED DESCRIPTIONS 13
- INSTALLATION 14
- TROUBLESHOOTING 16
- ENVELOPE FEEDER G913 16
- PAPER FEED UNIT G914/G915 17
- G049/G054 SERVICE MANUAL 18
- APPENDIX 19
- IMPORTANT SAFETY NOTICES 21
- LASER SAFETY 22
- Rev. 04/2000 28
- Information 29
- SPECIFICATIONS 30
- G031/G032 1-4 SM 30
- 1.2 MACHINE CONFIGURATION 31
- G031V500.WMF 31
- 1.3 PAPER PATH 32
- G031V503.WMF 32
- G031V504.WMF 32
- G031V505.WMF 33
- G031V506.WMF 33
- G031V501.WMF 34
- G031V502.WMF 35
- 1.7 PRINTING PROCESS 38
- G031V507.WMF 38
- PRINTING PROCESS 39
- SM 1-13 G031/G032 39
- 1.8 BOARD STRUCTURE 40
- 1.8.2 MAJOR COMPONENTS 41
- 1.9 COMPARISON 42
- 2.1 PRINTING 45
- 2.1.2 PRINTER CONTROL BOARD 46
- 2.1.3 IMAGE DATA PROCESSIING 47
- G031D505.WMF 48
- 2.2 LASER EXPOSURE 49
- G031D506.WMF 50
- G031D507.WMF 50
- LASER EXPOSURE 51
- SM 2-7 G031/G032 51
- G031/G032 2-8 SM 52
- Front Cover Safety Switch 53
- Mechanical Laser Shutter 53
- G031D500.WMF 53
- 2.3 TONER CARTRIDGE 54
- G031D509.WMF 54
- G031D510.WMF 55
- G031D511.WMF 56
- Overview 57
- Toner Near-End Sensor 58
- Toner Supply 58
- Development Bias 58
- G031D512.WMF 59
- G031D513.WMF 60
- SM 2-17 G031/G032 61
- G031D514.WMF 62
- G031D515.WMF 63
- 2.5.2 PAPER TRAY 64
- G031D518.WMF 65
- Paper Size Detection 66
- Paper End Detection 66
- Paper Near End Detection 66
- G031D520.WMF 67
- G031D521.WMF 68
- G031D523.WMF 69
- G031D522.WMF 69
- G031D525.WMF 70
- G031D524.WMF 70
- G031D526.WMF 72
- 2.6 IMAGE FUSING 73
- G031D527.WMF 73
- G031D528.WMF 74
- G031D529.WMF 74
- G031D530.WMF 75
- G031D531.WMF 75
- G031D532.WMF 76
- IMAGE FUSING 77
- SM 2-33 G031/G032 77
- Entering Energy Saver Mode 80
- Leaving Energy Saver Mode 80
- 2.7 COVER OPEN DETECTION 81
- G031D534.WMF 81
- G031D535.WMF 81
- G031D536.WMF 82
- 2.8 ENGINE CONTROL BOARD 83
- G031D540.WMF 83
- 2.8.2 DEVICES 84
- G031D541.WMF 85
- G031D542.WMF 86
- 2.9 SIGNAL TABLE 88
- 2.10.2 DEVICES 92
- G031/G032 3-2 SM 96
- 3.8 CHECKING THE CONNECTIONS 97
- G031I501.WMF 97
- G031I502.WMF 97
- Model Name 98
- G031I500.WMF 99
- AND NETWORK INTERFACE BOARD 100
- CONFIGURATION SHEET 100
- SERVICE TABLES AND PROCEDURES 101
- G031M506.WMF 103
- 4.1 OVERVIEW 103
- Operation panel 103
- G031M501.WMF 103
- 4.2 SERVICE PROGRAM MODE 104
- Enabling the Service Mode 104
- Disabling the Service Mode 104
- G031M500.WMF 105
- SERVICE PROGRAM MODE 106
- G031/G032 4-4 SM 106
- G031M508.WMF 111
- Printing the Log Sheet 112
- Items on the Log Sheet 112
- SM 4-11 G031/G032 113
- G031/G032 4-12 SM 114
- 4.2.5 PRINTER ID 115
- G031M513.WMF 116
- G031M514.WMF 116
- G031M510.WMF 116
- G031M515.WMF 116
- To enter the service mode 117
- To exit the service mode 117
- G031M526.WMF 118
- 4.3.4 SERVICE MENU TABLE 119
- 4.5.1 OVERVIEW 121
- Preparation 122
- Connecting the IC Card 122
- G031M502.WMF 122
- Downloading Procedure 123
- G031M503.WMF 123
- G031M509.WMF 124
- G031M529.WMF 124
- G031M530.WMF 124
- G031M531.WMF 124
- 4.6 USER MENU 125
- G031M507.WMF 125
- 4.7 ECB TEST PATTERN 126
- 4.8 DIAGNOSTIC TEST MODES 127
- During the Test 128
- Print Log Output 128
- Tables and 129
- Procedures 129
- G031M504.WMF 130
- G031M505.WMF 130
- 4.9 FIRMWARE HISTORY 131
- PREVENTIVE MAINTENANCE 133
- 5. PREVENTIVE MAINTENANCE 135
- REPLACEMENT AND ADJUSTMENT 137
- 6.1 COVERS 139
- G031R507.WMF 139
- G031R509.WMF 140
- G031R508.WMF 140
- G031R510.WMF 141
- 6.2 FUSING UNIT 142
- G031R511.WMF 142
- G031R542.WMF 143
- G031R512.WMF 144
- G031R547.WMF 144
- G031R555.WMF 145
- G031R543.WMF 145
- G031R544.WMF 146
- G031R545.WMF 147
- 6.3 TRANSFER ROLLER 148
- G031R513.WMF 148
- 6.4 PAPER FEED 149
- G031R541.WMF 149
- G031R514.WMF 149
- G031R515.WMF 150
- G031R517.WMF 151
- G031R516.WMF 151
- G031R518.WMF 152
- G031R519.WMF 152
- G031R520.WMF 153
- G031R521.WMF 154
- G031R522.WMF 155
- G031R523.WMF 156
- G031R524.WMF 157
- 6.5 LASER UNIT 158
- G031R501.WMF 158
- G031R500.WMF 158
- Laser Unit 159
- Shield Glass 159
- G031R502.WMF 159
- G031R503.WMF 160
- G031R504.WMF 161
- G031R506.WMF 162
- G031R535.WMF 163
- 6.6 OTHERS 163
- Main Motor 164
- Gear Box 164
- G031R536.WMF 164
- G031R537.WMF 165
- G031R538.WMF 166
- G031R539.WMF 167
- G031R540.WMF 168
- G031R546.WMF 169
- 7.1 OPERATOR ERRORS 173
- Front Cover Open 173
- Paper Size Error 173
- Paper Misfeed 174
- Tray Installation Error 175
- Paper End 175
- Paper Tray Error 175
- Memory Overflow 176
- Print Overrun 176
- Hard Disk Error 176
- Network Interface Board Error 176
- RS232C Board Error 177
- Memory Unit (SIMM) Error 177
- Right Optional Board Error 177
- Left Optional Board Error 177
- 7.2 PRINTER ENGINE SC CODES 178
- SC500: Main Motor Error 179
- Fusing Unit Mismatch 180
- SC999: Communication Error 180
- 7.3 DIAGNOSTIC ERROR CODES 181
- Power-up Diagnostic Mode 181
- 7.4.1 SENSORS 189
- 7.4.2 SWITCHES 189
- 7.4.3 FUSES 189
- ENVELOPE FEEDER 191
- 1.1 SPECIFICATIONS 193
- 2.1 PAPER LIFT 194
- 3. INSTALLATION 195
- 4.1 FRICTION PAD REPLACEMENT 196
- G913R500.WMF 196
- PAPER FEED UNIT 197
- G914/G915 197
- G914V500.WMF 200
- G914V501.WMF 200
- G914V502.WMF 201
- G914V503.WMF 201
- 2.1 PAPER SIZE DETECTION 203
- 2.2 PAPER LIFT 203
- 2.3 PAPER END DETECTION 203
- 2.4 PAPER NEAR END DETECTION 203
- 2.5 PAPER FEED 204
- G914D502.WMF 204
- G914D503.WMF 204
- G914D504.WMF 205
- G914D505.WMF 205
- G914R500.WMF 207
- G914R501.WMF 208
- G914R502.WMF 209
- G914R503.WMF 210
- Paper Feed Unit Board 211
- Paper Size Switch 211
- G914R504.WMF 211
- G914R505.WMF 212
- G914R506.WMF 213
- Drive Roller Idler 214
- Friction Pad 214
- G914R507.WMF 214
- Paper Feed Motor 215
- G914R508.WMF 215
- G914R509.WMF 215
- NETWORK INTERFACE BOARD 217
- TYPE 2000 217
- 2.1 HARDWARE INSTALLATION 220
- G919I500.WMF 220
- PARAMETERS 221
- TCP/IP Parameter Details 222
- Interface 223
- Board G919 223
- Windows for Workgroups 224
- Windows 95/98 224
- Bindery Network 225
- NDS Network 225
- LPR/LPD Printing 225
- FTP Printing 225
- G919M500.WMF 226
- 3.2 FLASH ROM UPDATE 227
- G919M501.WMF 227
- System Requirements 228
- Network Requirements 228
- Installation Procedure 228
- Firmware Update Procedure 229
- Recovery from Failed Download 230
- Installation 231
- 4.1 LED INDICATIONS 234
- G919T500.WMF 234
- 4.2 FIRMWARE HISTORY 235
- FIRMWARE HISTORY 236
- G031/G032 10-18 SM 236
- G049/G054 237
- 1.1 SPECIFICATIONS 239
- 1.2 MACHINE CONFIGURATION 240
- 2.5 PAPER FEED 241
- 2.10 PRINTER CONTROL BOARD 241
- Rev. 01/2003 246
- 1.1 OVERVIEW 249
- G031X549.WMF 249
- G031X548.WMF 249
- G031X550.WMF 249
- G031X551.WMF 250
- G031X552.WMF 250
- G031X553.WMF 250
- 1.1.4 DIMM (GO49/G054) 251
- 1.2 SERVICE TOOLS 252
- G031X504.WMF 252
- G031X506.WMF 252
- 1.2.2 SERVICE TOOL MENUS 253
- Exiting This Menu 254
- Service Tool Menu 255
- Entering This Menu 255
- Menu Contents 255
- 1.3 USING AN IC CARD 256
- G031X523.PCX 257
- G031X540.PCX 257
- G031X532.WMF 258
- G031X539.WMF 258
- G031X519.WMF 258
- G031X524.PCX 259
- G031X525.PCX 260
- G031X538.WMF 260
- G031X536.WMF 260
- 1.4 USING A DIMM 262
- G031X537.WMF 263
- G031X522.WMF 264
- G031X541.WMF 267
- G031X542.WMF 267
- G031X543.WMF 267
- G031X544.WMF 267
- G031X533.WMF 270
- G031X534.WMF 270
- G031X535.WMF 273
- 1.6 SSU TROUBLESHOOTING 274
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